Frequently Asked Questions: Cimatec® Aircleen & Airscreen Heating & Air Conditioning Electronic Filters
Q: Where can I buy replacement media pads for my Airscreen electronic air cleaner?
Q: How do I change the media pads and how often?
Q: Can I use regular glass fiber pads and can I wash them?
Q: Why do I have a lot of dust on my furniture?
Q: Does the Airscreen electronic air cleaner produce Ozone?
Q: Should the Airscreen electronic air cleaner have popping sounds?
Q: Where can I buy replacement media pads for my Airscreen electronic air cleaner?
A: You can buy replacement media pads from www.PureAirMan.com. Simply order online or call toll free 1-866-788-7884.
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Q: How do I change the media pads and how often?
A: The instructions are right on our website or you can call client services and they can walk you through the steps. The recommended change is every three months
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Q: Can I use regular glass fiber pads and can I wash them?
A: To make sure your Airscreen electronic air cleaner is working efficiently, we do not suggest you use anything but Airscreen media. We cannot guarantee the air cleaner will work properly if any other type of media is used. Therefore warranty is omitted. DO NOT WASH THE AIRSCREEN MEDIA. If the air cleaner itself is extremely dirty, take a damp cloth to wipe off the screen or you can vacuum the screen clean. Please make sure the screen is unplugged before you do anything to it.
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Q: Why do I have a lot of dust on my furniture?
A: You may have to change your media more frequently or may need your air ducts cleaned out. Please contact your HVAC or Duct Cleaning Contractor for further information.
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Q: Does the Airscreen electronic air cleaner produce Ozone?
A: The Airscreen electronic air cleaner produces virtually no ozone.
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Q: Should the Airscreen electronic air cleaner have popping sounds?
A: No, if your Airscreen is making popping sounds, please contact your local HVAC contractor or call client services
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